How to raise a TAC with Check Point Software

Here is the link to raise a service request (SR) with Check Point technical assistance center. https://help.checkpoint.com/ It will open a page where you can click on "Create New SR".

After clicking it will bring you to a selection.

Select the Technical Product Issue, and it will allow you to enter your product/asset id you need to raise a ticket on.

Just enter your asset id such as the serial number which can be found on the System Overview on GAIA or on clish -c "show asset all" and it will automatically provide the equipment details. Next step is to provide the case details. Thats it.